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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-19-2022 05:06 PM

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer
Operating System: macOS 12.0 Monterey

In the middle of a scanning project using HP Smart with a wireless connection with my MacBook Pro 2021 and Mac OS 12.6, HP Smart scanning function suddenly stopped working (after at least 2 dozen successful scans): although there was clearly a wifi connection, and I could hear and see the scanner operating (both document feeder and glass bed), the HP Smart Scan app closed before the document was displayed. I can copy, wirelessly print, and wirelessly initiate scans. But that is as far as I can get. 

 

Any idea on how to resolve the issue? At hp support, I'm not seeing any drivers etc. that will successfully download and install. I tried. Usually that fixes my printer issue, but not this time.

I also noticed that there was and app "update" posted while I was in the middle of this project. 9/19/2022

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