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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 10 (64-bit)

HP Smart Scanning Office Jet 9015e - is it possible to get the scan icon from HP Smart app as a shortcut on my desktop so that I can scan with a single click?  With my Office Jet 8610 (which had Failed Printhead with two different printheads), I was able to create a desktop shortcut directly to scanning.  Is that possible with the HP Smart app?

 

I was able to get the HP Smart on my desktop but would really like to get the scan app as a shortcut.  Thanks.

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Besides HP Smart, try the HP FULL Software solution.  Download and install from this link, there will a HP Scan (shortcut) to sue:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-9010e-all-in-one-printer...

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPguNcBJu9yI4tmwShUFPUUY

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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