HP Smart Tank will not copy. Print buttons lights will not come on.

[lincoker]

My HP Smart Tank 7302 will not copy. I have tried the feeder and the flatscreen. The 2 copy lights do not light up.

[M_Salman]

Hi @lincoker,

If your HP Smart Tank 7302 printer is not copying and the copy lights are not illuminating, you can follow these steps to troubleshoot the issue:

1. Check Power and Connections

   • Ensure that the printer is turned on and connected to a power source.
   • Verify that all cables are securely connected.

2. Restart the Printer

   • Turn off the printer and disconnect the power cord.
   • Wait for about 60 seconds, then reconnect the power cord and turn on the printer.

3. Check for Error Messages

   • Look for any error codes on the printer display or through the HP Smart app. Error codes will often guide you to the specific issue.

4. Load Paper Properly

   • Ensure that there is paper loaded in the input tray, and it is properly aligned.

5. Check Ink Levels

   • Make sure the ink tanks are not low or empty. Refill them if necessary.

6. Inspect the Scanner Glass and Feeder

   • Make sure the scanner glass is clean and free of any dust or smudges.
   • Ensure there are no paper jams in the document feeder.

7. Attempt a Soft Reset

   • On the printer control panel, press and hold the power button for approx. 5 seconds to perform a soft reset.
   • Release the power button, and the printer should reset itself.

8. Control Panel Check

   • Press the Information button on the control panel to print an information page. If this page prints, the printer's basic functions are working.