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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Scanning was perfect until now.with my ENVY Photo 6230

 

But, probably following a new version of HP Smart Pilot, it is now impossible to scan, because of a "pilote error"

I tried Scan doctor and Support Assistant: it failed!

 

Anyway, scanning is still working with another computer where HP Smart is older...

 

Please, HP, send a patch...

 

Henri from France

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