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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎08-04-2024 10:57 PM

HP Recommended

My App isn’t allowing me to scan from my printer (OfficeJet Pro 8025) onto my iPad.  I’ve been able to do this many times before.  I’ve restarted the printer, reset the Wi-Fi, and deleted/reinstalled the app.  Can anyone tell me how to fix this problem?  Printer connects fine to the app, but the error message comes up every time I try to scan: “This feature is unsupported by the selected printer etc…”.

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