HP Smart crashed during scanning

[NLBusseg]

With HPSmart I made a lot of scans - than the program crashed - have the files been saved somewhere?

[Dragon-Fur · Accepted solution]

@NLBusseg 

Welcome to the HP Community --

Sorry, no.

Neither HP Smart app or the printer would have saved the partial job content.

Scanning is resource intense -

• Reduce cross traffic (other jobs / connections / network "business")
• Use Ethernet as opposed to Wireless (if it is an option)

If all else fails, consider breaking the job into smaller pieces.

True - you might then need to recombine the broken jobs into a single document - Adobe provides software that do this, though I do believe the feature is not free.  Other software exists that can combine PDF files.

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