HP Smart is absolutely useless

[sanju-sriv18]

Every time we start HP Smart from the laptop, it keeps spinning. Earlier saved settings are not effective and the menu options do not come up. It is a completely useless software. I have wasted dozens of hours trying to print and scan documents 

[Dragon-Fur]

@sanju-sriv18 

If you are using a laptop,

If you are running a supported Version of Windows,

If your unknown printer is supported and offers the full driver printer software,

HP Smart is optional.

Install the Full Feature Software / full driver printer software and use HP Scan or other supported scan apps / programs.

If you are using a laptop,

If you are running a supported Version of Windows,

If you wish to try and fix the HP Smart application,

(then)

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Try / Consider

Check / Run Windows Updates > Install any pending updates

Next,

Restart everything, including the router that controls your network.

Open and Check HP Smart

If the HP Smart opens but does not work or hangs partly open > Close the HP Smart App.

If you cannot stop HP Smart, Restart the computer and log in > Do not restart HP Smart yet.

No Joy?

Reset HP Smart Application - Windows

Next,

Reset the HP Smart application - This action removes the app data.

Windows 10 -

Settings > Apps > Apps and Features

Windows 11 - 

Settings > Apps > Installed Apps

Search and Find HP Smart in the apps list

Open Advanced options > Reset the app

Restart the computer and log in

Open HP Smart > Sign in > Add Printer(s)

HP_Smart_Win_Apps-and-Features_ Reset_4

If the app Reset does not work by itself,

Next,

Uninstall the HP Smart App from Settings > Apps > Apps and Features / Installed Apps

Restart the computer and log in

“Get” a new copy of the HP Smart application from the Microsoft Store

Open HP Smart > Sign in > Add Printer(s)

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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