cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
GaWi
New member
1 0 0 0
Message 1 of 2
77
Flag Post

HP Solution funktioniert nicht daher scannen nicht möglich

HP Recommended
HP Photosmart C5380

HP Photosmart C5380 model (scanner and printer): HP Solution Center does not work ´, hence scan function is not possible. Print function works.

system driver newly installed - no success. HP doctor via virtual assistent  used and within this process the device scanned a document.

Scan is possible, too when using the display on the device. 

do you have an idea how to solve this issue? thx 

 

 

 

1 REPLY 1
MarcusC
Moderator
Moderator
1,697 1,627 73 353
Message 2 of 2
Flag Post
HP Recommended

Hey @GaWi 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation