HP Solutions Center

[Kristi12]

All of a sudden my HP Deskjet F4180 solutions center will not open.  When I click on Solutions Center it opens but displays a box with an F and an I inside.  And nothing else.  The tech guy at work said it was because it was installed and uses Flash to open and Flash has been discontinued.  So I uninstalled, and then reinstalled... and I am getting the same thing.  I am not stupid, but I am not a techie.  working from home, and trying.....

[Dragon-Fur]

@Kristi12 

Tech is right - Flash is dead and gone.

Read on...

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Flash Player is permanently disabled as of 12-Jan-2021.

The HP Solution center software is based on Flash:

https://www.adobe.com/products/flashplayer/end-of-life.html

A couple of possible solutions for Scan

HP Scan and Capture - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

• Download-Save-Install   HP Scan and Capture

Example

Scan_and_Capture_Document-Photo_Settings_1

What else?

HP Scan Extended apparently still works for scanning and does not include a requirement for Flash.

The Caveat:  HPSE is perhaps dependent on the Full Feature Software (previously "HP Solution Center").

HP Scan Extended

• Download-Save-Install >  HP Scan Extended 
• HPSE is a subset an older Full Feature Software suite. 
• HPSE features are very similar to the HP Scan Software released after 2015.
• Although HPSE appears to be a separate software, HPSE is dependent on the infrastructure provided by the Full Feature Software.  The Full Feature Software for your printer should be installed before installing and using HPSE.
• OPTIONAL:  Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
  • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
  • Right-Click HPScan.exe > Select Pin to Taskbar
  • Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
  • Right-Click HPScan.exe > Select Pin to Start

• HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  Might include OCR (Save as Editable Text).

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