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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎04-11-2025 02:40 AM - edited ‎04-11-2025 02:43 AM

HP Recommended
Product: HP DeskJet Ink Advantage 2676 All-in-One Printer
Operating System: Microsoft Windows 11

i need to find updated HP smart app in browser, i cannot go thru windows store as it is blocked for my company every user.
any suggestion?

i can use HP smart  to print only, i  can not scan, may i know how to solve?

2 REPLIES 2

‎04-11-2025 02:42 AM

HP Recommended

i can use HP smart  to print, only can not scan, may i know how to solve?

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‎04-11-2025 03:04 AM

HP Recommended

Hi @RainnieY 

Please install the next driver for your Deskjet scanner:

 

Once you install, then open HP SCAN software and click Scan button.

>> https://www.youtube.com/watch?v=WoANOgb3vnI&ab_channel=TechnologyTips

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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