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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Duncan---------
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HP disabled the scanning option of my AllInOne device , is this a scam ? now what ?

HP Recommended

Good afternoon all,

 

I just installed the recommended software for my 2632 All In One device.

 

Printing went fine.

 

But HP disabled scanning unless I open an online account. I was shocked when I read that.

 

I do not know what to say. I bought a scanner and HP disables the scanning option ?!?!?! Sounds like  a very dishonest scam

 

This is ridiculous. I do not wish an online account.

 

Now what ?

 

Thanks for your help

 

Duncan

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HP Pavilion x360 14 - Intel Core i7-1165G7 @ 2.80GHz - 16 GB RAM
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ShlomiL
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HP Recommended

Hi Duncan,

Please let us know your operating system.

 

HP Smart offers printing and scanning while using an HP Account, as a cloud-based solution.

 

HP Basic or Full Feature Software are another options to use the printer locally with an application, which does not require any online registration.

 

Shlomi



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Duncan---------
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HP Recommended

Good evening.

 

I am running Windows10. As you know there is no internet in most areas of the world. There fore my scanner is useless. in the mean time I have bought a Samsung. Too bad HP does not provide any insight on getting working software for my device. 

 

 

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HP Pavilion x360 14 - Intel Core i7-1165G7 @ 2.80GHz - 16 GB RAM
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ShlomiL
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HP Recommended

Hi,

You may install the Print and Scan Driver and Accessories below, then you may print and scan using HP Scan, no internet connection is required for scanning from a Windows 10 computer:

https://ftp.hp.com/pub/softlib/software13/printers/DJ2600/DJ2600_Full_WebPack_43.3.2478.exe

 

Shlomi



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Duncan---------
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Thank you very much Shlomi

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HP Pavilion x360 14 - Intel Core i7-1165G7 @ 2.80GHz - 16 GB RAM
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Duncan---------
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Tried to install that software today. the printer came without a cable but in order to install the sofware HP want me to connect my laptop to the printer with a cable.

 

Not having to use cables is the main reason I bought this printer in the first place 😞

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HP Pavilion x360 14 - Intel Core i7-1165G7 @ 2.80GHz - 16 GB RAM
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