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‎11-09-2022 09:35 PM - last edited on ‎11-10-2022 11:05 AM by Retired

HP Recommended

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: HP easy scan image won't download pdf to computer - HP Support Community - 8522016

Reply:

I'm having the same issue and I don't want a workaround. A correction of HP EASY SCAN is an urgent request.

1 REPLY 1

‎11-18-2022 05:42 AM

HP Recommended

Hi @Affector,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information

 

What is the exact issue?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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