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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-22-2021 04:21 PM

HP Recommended
Product: HP office Jet Pro 8025
Operating System: Microsoft Windows 10 (64-bit)

Help the scanner does not work.  I keep getting a "Scanner in use, please try again when available messages".  I have shut down the printer and computer and changed the outlet.   I am still receiving the "Scanner in use, please try again when available message" at one point I receive a message on the printer stating "turn off the printer and turn it on, if the problem persistence the scanner could be damaged. "  Help!!  

I finally reached a person today.  She was a sales person for HP.  She recommend that I purchase the HP Office Jet Pro 8035e  which use the same 910XL cartridges. Is anyone having issues with the HP Office Jet Pro 8035e ?  Does anyone have any comments about this wireless all in one  HP Officejet Pro 8035e?  Any other recommendations for all in one wireless printer, copier, fax and scanner by other vendors?

 

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