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HP6978 All in one worked great for years now only prints about 2 inches of each page of received fax

HP Recommended
OfficeJetPro 6978

HP All in One OfficeJetPro 6978 has worked great for years. Recently can send fax but receiving it prints only the top couple of inches of each page received. This happens with single page fax received and with multiple pages. Connection seems fine and senders are getting reports that their fax was sent and received by my printer. Have checked all connections and unplugged and restarted printer, router and modem. Have digital phone service to the printer.

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