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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎10-18-2022 01:28 PM

HP Recommended
Product: HP Officejet Pro 9015
Operating System: Microsoft Windows 11

I replaced my hard drive and a complete rebuild was necessary.  HP installation always hung up.  I installed printer from the control panel and the printer is now installed.  To scan I need to use HP Smart but it is much more limited than hpsan.exe from windows 10.  How do I get it back onto my system?

1 person had the same question
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