HPsmart isn´t so smart.

[johnnyb8]

I have two issues. Any help you can provide would be appreciated.

1) When I scan something and try to save it, the default location is .../documents. This is never where I save anything, so I constantly have to navigate to the correct location. How can I change the default save location for scanning in HPSmart?

2) It is impossible to scan anything without logging into my public HP account. How can I configure the software so that if I want to access my printer from within my local network, for printing, scanning, verifying status or anything else, without logging in. Note: I´m not talking about ePrinting--which hasn´t worked for ages. I´m referring specifically to devices connected to the same router as the printer.

As an alternative, if fixing these problems isn´t possible, can you tell me 1) how I can use Windows Scan software with this printer instead of HP Smart? or 2) what company offers a printer that works without so much hassle?

Thanks

[Kumar0307]

@johnnyb8, Welcome to the HP Support Community! I’m here to help.

I understand you have concerns while scanning from the HP Smart app.

Click here to download the HP Full-feature driver. Here you do not have to log in to scan/print.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Open the HP Printer Assistance to scan. 

• Select Scan a document or Photo.
• Click the Advanced Settings button for the used shortcut and select the destination folder within the Destination tab.
• Click OK and then click the Scan button.

Hope this helps! Let me know how it goes. 

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