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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎02-13-2026 02:04 PM

HP Recommended

Hello I am trying to scan a document from my H P 2852e to my computer if you can please help me?

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1 REPLY 1

‎02-14-2026 07:15 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The printer needs to be connected to the same network as the computer.

 

This resource will show how to do that:

https://www.youtube.com/watch?v=1Fr-aJbHfxI

 

With the HP Smart app, there is a Scan option to scan documents.

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPiYDbIGBt9q7ov9H9v26_PM

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP DeskJet 2855e | 2820e printer series : Connect to wireless network on Win 10|11 when on 5GHz
HP DeskJet 2855e | 2820e printer series : Connect to wireless network on Win 10|11 when on 5GHz
youtube.com/playlist?list=PLUV0sXfF6zPiYDbIGBt9...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to connect to a wireless network on
HP DeskJet 2855 2820 2842 Printer : Connect to a wireless network with HP Smart on Windows 10|11 PC
HP DeskJet 2855 2820 2842 Printer : Connect to a wireless network with HP Smart on Windows 10|11 PC
youtube.com/watch?v=1Fr-aJbHfxI
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to connect to a Wireless network ...
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