Help! my printer won't let me select copy 8 x 11 from scanner only photo sizes

[CherylMASS]

When putting an 8 x 11 paper under the scanner, I hit black copy, and it prints as 4 x 9 photo, in the selection area, there is no 8 x 11. I also tried the second option which still doesn't seem to have the 8 x 11 option. 

[Kumar0307]

@CherylMASS, Welcome to the HP Support Community!

We will have to change the copy settings on the printer to resolve this issue.

On the printer screen, go to Setup > Copy settings > You will see menus to select paper size with paper type and copy size.

The 'Actual size' option makes a copy that is the same as the size of the original. R

Select Save Settings after selecting the appropriate paper size with paper type and copy size settings.

Select Black Copy or Color Copy to print.

For more info, refer to page 24 of the user guide.

Hope this helps! Keep me posted. 

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