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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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How do I configure the Officejet 2028 touchscreen selections for Scan and Fax

HP Recommended
Officejet 2028
Microsoft Windows 10 (64-bit)

I am able to scan using HP Scan and HP Smart software, but I want to use the selections on the printer touchscreen without needing to interact on the computer.  I was able to do this with an Officejet 8500, but I can't figure out where I need to go to configure the printer touchscreen selections.

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Welcome to the HP Support Community.


The Printer name seems to be incorrect. Please help us with the correct name to help you with the issue.




Have a great day!



I am an HP Employee

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