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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-30-2024 03:18 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M283cdw
Operating System: Other

Scan both sides of page on LaserJet MFP M283 laser printer

MY iMAC OS is 13.2 and is not in the dropdown options

 

Category:
1 REPLY 1

‎04-02-2024 07:16 AM

HP Recommended

Hi @wolferlmd ,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Thanks for using the HP Support Community.

 

Download the HP FULL software solution from this link:

HP Color LaserJet Pro MFP M282-M283 Printers - First Time Printer Setup | HP® Customer Support

 

Once downloaded and installed, you will be able to scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=xUhAjHNlKOI

https://www.youtube.com/watch?v=h9g9JjLEV1k

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjYxyO3Grx4mLbQt9tPeZ5v

 

Hope that helps!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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