How do you clean the rollers in the document feeder?

[June-O]

I'm getting a vertical line down the page and I need to clean the roller in the feeder section ... How do I get to those rollers?

[Dragon-Fur · Accepted solution]

@June-O 

Welcome to the HP Community Forum.

If the dirt is on the outside..

Use a flashlight (torch in the UK); shine the light at an angle along the glass.

Clean, clean, clean the glass panel(s)

AND

Use a tiny brush to sweep all along the edges of the glass.

Clean the white cover sections above ADF and Glass (flatbed).

More help, presented in order to be considered / completed:

Resolve scan quality problems on HP printers

And

Resolve copy problems with HP printers

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[June-O]

Thank you for your help ... it resolved my issue

[Dragon-Fur]

@June-O 

Excellent.

You are welcome!

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"