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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Office Jet Pro 9010 e

How is the sender name (Scan from) changed on hp 9010?

1 REPLY 1
HP Recommended

@advisnberg 

 

Reference / How-to document:

HP Printers - How to Scan

 

HP Smart Mobile

The "sender" email address / account be added to the device you are using to "Share"

 

See document

Section:  Scan with an HP Printer (Android iOS)

Subsection:  Send scans to email (Android iOS)

 

HP Smart Windows

The "sender" email address / account should be added to the Windows Mail app.

Use with the Share option to scan and then email the scanned content.

 

 

Section:  Scan with an HP printer (Windows, Mac)

Subsection:  Send scans to email (Windows, Mac)

 

 

 

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HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic Subtopic

Open Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.