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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet Pro M1212nf Multifunction Printer
macOS 10.14 Mojave

 

Hello Collective Wisdom,

It's been a while since I used my HP LaserJet 1212nf to scan, and now I don't know how.

I've just downloaded and installed the latest drivers.

On iMac, OS 10.14.6

What am I looking for in Applications? There's nothing like HP Director which I used to use, or HP Scan, or HP anything...

TIA for help!

2 REPLIES 2
HP Recommended

Hi @Mudge2,

 

Welcome to the HP Support Community

 

I understand you want to know how to scan with your HP LaserJet Pro M1212nf Multifunction Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

You may also refer to this document: How to scan with an HP printer

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

HP Recommended

No, your "solution" doesn't work. I had tried it before posting my query here.

 

HP Easy Scan simply DOES NOT WORK with Mac OS 10.14.6   😭

 

At the Mac App Store, HP Easy Scan gets 2 stars out of 5, and there are numerous reviews attesting to the fact that it doesn't work with ANY recent version of Mac OS.

 

I Need Some Other Way to scan with this HP device.

 

Thanks,

Ch.S.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.