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‎03-07-2020 09:39 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Lost hardfile and when restored system with new hardfile I no longer have the hp printer icon that allows me to schedule scans, etc. on printer.  Do not remember what it was called bu it let me schedule scans, etc.

1 REPLY 1

‎03-09-2020 02:22 PM

HP Recommended

@Tonydt,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your printer?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

There is no feature on HP printers or software to schedule a scan however, please help me with the above information to provide you with an accurate solution.

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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