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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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How to get a scanner driver for HP ENVY Photo 7855 All in one Printer

HP Recommended
HP ENVY Photo 7855 All in One
Microsoft Windows 10 (32-bit)

I have a new computer and Geek Squad has been unable to find the scanner driver fo install on my Windows 10 computer 

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greenturtle
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Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-envy-photo-7800-all-in-one-printer-ser...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=QQDg9R-o1zU

https://www.youtube.com/watch?v=L8ix82vKEqc


Hope that helps.



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Although I am speaking for myself and not for HP.
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