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‎07-21-2022 06:12 AM

HP Recommended
Product: HP Pavilion 14-b150ef Sleekbook
Operating System: Microsoft Windows 8.1 (64-bit)

Hello,

I am scanning with an XPRESS M2885FW since years without problem and since a few weeks, I systematically have white edges around the selected area and in addition those edges are also cropping the selected area, removing thereby a part of my seleted area.

I have this problem both when launching the scanner through IrFanview and also through the "Samsung Easy Document Creator"

I updated my drivers and the printer firmware with the latest versions but it changed nothing. 

This is really weird because this issue happened without changing anything neither on my laptop, neither on the printer configuraton. 

Many thanks for your help.

Michel

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