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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Color Laser MFP 178nw
macOS 12.0 Monterey

How to scan at more than 300 dpi with my new Color Laser MFP 178nw? The printer specification online is  600x600.  How do I change the setting?  My source is now Flatbed but there is no option to increase beyond 300 dpi.  I tried HP Easy Scan and HP Smart.  Both not working for me. Please kindly advise.

1 REPLY 1
HP Recommended

Hi @Raym78
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you want to scan in high resolution.
 

Please do not select scan to pdf option. Instead, Scan as an image.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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