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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP DeskJet 4255e All-in-One Printer
Microsoft Windows 10 (64-bit)

How to scan from my HP DeskJet 4255e to my laptop.

 

1 REPLY 1
HP Recommended

@VioraC 

 

Welcome to the HP Community --

 

This printer lacks (does not have) a Scan button on the little printer control panel.

 

Instead, initiate the Scan task on your computer using one of the several supported Scan apps or software.

 

Reference

 User Guide - HP Deskjet 2800e DeskJet 4200e All in One Series

Page 21

 

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

----------------------------------------------------------------------------

 

Samples of Scan apps / Software for Windows

  • Windows Scan (Built-in app from Microsoft)
  • HP Smart - Windows -- Application for Print and Scan -- available from the  Microsoft Store
  • One of the nicer scan options is HP Scan.  HP Scan is part of the full driver printer software

 

Details / Examples

=====================

Printer Software - Full Driver

Reinstall the full driver printer software

 

If you do not want / need the added information, Scroll down to Web Pack Installation

 

Short Version - (Re)Install Printer Software

 

If this is a re-installation,

  • Uninstall the full driver printer software from Programs and Features or Settings > Apps > Installed Apps
  • Restart the computer and sign in

Next,

  • Scroll down ↓  to "Install full driver printer software

 

Details / How-to / Examples 

 

Check / Apply Windows Updates 

 

  • Check / Install any pending Windows Updates 
  • If any updates are applied in Windows Updates, Restart your computer and log in

Next,

Uninstall existing printer software

  • Uninstall existing full driver printer software from Programs and Features.
  • If your printer software includes a separate "help" in Programs and Features, uninstall that, too.
  • Restart the computer and log in.

Install full driver printer software

  • If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

 

Web Pack Installation - Open Web Page - Full Driver Printer Software

HP DeskJet 4200 series EasyStart Printer Setup Software - Offline Use Only 

 

  • Open the Web Page
  • Download, Save, and Install the software.
  • If using a USB cable to connect the printer to your computer, connect the cable when instructed to do so (near the end of the software installation process.
  • After the software is installed, Restart the computer and log in

 

Short Version Done here

 

==================================

 

General Example - HP Scan / HP Universal Scan - (new format)

HP_Universal_Scan_PDF_More_Destination_1HP_Universal_Scan_PDF_More_Destination_1

 

 

 General Example - Windows Scan

Windows_Scan_Options_2Windows_Scan_Options_2

 

 

 General Example - HP Smart - Windows - Scan - Photo / Image

HP_Smart_Win_Scan_Photo_Save_5HP_Smart_Win_Scan_Photo_Save_5

 

 

===================================

Message Content References

 

-- Take advantage of the extensive HP Video collection --

 

                                            ↓↓↓↓↓↓↓

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP DeskJet 4255e All-in-One Printer  

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Dragon-Fur

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