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How to send a fax from my computer with a HP OfficeJet Pro 6968 All-in-one
01-18-2021 04:28 PM

My printer is set up on my wireless network, and I am able to send faxes using the document scanner on the printer with no problem. I cannot find out how to fax a PDF file on my computer, using the printer fax capability. What am I missing?
01-18-2021 04:34 PM

I have a similar problem. I just installed a new HP 9018 all in one printer with a wireless connection. I try to fax a document from the computer and there is not a printer FAX option in the Print dialogue box. I can send and receive a fax directly from the printer. I can print a document from my computer to the printer. But there is no printer fax option in the print dialogue box to fax a document from my computer.. I uninstalled the printer and the app and reinstalled. Still no printer fax option in the print dialogue box, only the printer's print option. Can anyone help with this issue? Thanks!
01-18-2021 05:16 PM

I suggest that you try the HP Universal Fax driver. I do not have a complete compatibility list in front of me but it does work with a range of ink and laser products
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
01-18-2021 06:17 PM

Hi Repairatrooper, I have a new HP Officejet Pro and Windows 10 laptop HP Envy (3 yrs old), Windows update 2004. I was having the same issue with no printer fax option in the printer dialogue box. I tried everything, uninstallilng, reinstalling. Nothing brought the fax option into the dialogue box. I wonder why nothing worked?
I downloaded your suggested HP universal fax driver. It works. So thank you. It doesn't seem to offer a fax log, or a contact list you can add fax numbers to and save. I'll have to explore it more. At least I can fax a document from my computer now! Thanks!

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