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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Officejet 4622 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

Hi there,

please, can someone help me stop my Hp Scanner putting the same Name to all the Document I scan.?

Thanks in advance

Lakota

1 REPLY 1
HP Recommended

@Lakota666 

 

Welcome to the HP Community --

 

What you can do depends on the application or software you are using.

 

I've included two examples - one for HP Smart (Windows) and one for HP Scan (Windows / part of full driver printer software.

 

=========================================

Windows - HP Smart

 

For example, HP Smart will only (possibly) use a file name twice if the file is scanned and saved to a different device where that file name has not been used before -- it's still unlikely (in my opinion) simply because the file naming algorithm is fairly smart.  Regardless, you can intervene and change the name before the scanned is saved to its destination.

 

Example - HP Smart - Windows - Scan Document - Save

HP_Smart_Win_Scan_Document_Save_3HP_Smart_Win_Scan_Document_Save_3

 

=========================================

Windows - HP Scan

 

HP Scan -- part of the Full Feature Software -- can be configured with a base scan name and an (automatically) added Date and Time.  Adding the time element does make is less likely names will be duplicated.

 

Example - HP Scan - Windows - Menu - More > Destination > File Name

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP Officejet 4622 e-All-in-One Printer  

 

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