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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Dear All,

 

I have a problem, that if I need to edit a scanned file with hp Smart and I have more than 5 pages, I'm experiencing that the hpSmart close by itself and the middle of the work and I'm unable to continue to work on this file.
What I edit mainly is: rotate or crop the pages.
If their is some other program that I can continue to edit after I scan and sav' maybe a geat solution.

1 REPLY 1
HP Recommended

Hi @dplaut,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Experiencing software crashes can be frustrating, especially when you're in the middle of important work. If HP Smart is consistently crashing while you're editing scanned files with more than five pages, it might be a compatibility issue or a limitation of the software.

 

There are several alternative programs you can try for editing scanned files.

 

  • Adobe Acrobat: Adobe Acrobat is a comprehensive PDF editing tool that allows you to rotate, crop, and edit PDF files with ease. It's widely used and offers robust features for document editing.
  • Foxit PhantomPDF: Foxit PhantomPDF is another powerful PDF editor that provides various editing tools, including rotating and cropping pages. It's known for its speed and efficiency.
  • PDF-XChange Editor: PDF-XChange Editor is a feature-rich PDF editor that offers tools for editing scanned documents, including rotation and cropping. It's lightweight and user-friendly.
  • Nitro Pro: Nitro Pro is a professional-grade PDF editor that enables you to edit scanned documents with ease. It offers advanced features for document manipulation, including rotation and cropping.
  • Online PDF Editors: There are also several online PDF editors available, such as Smallpdf, PDFescape, and Sejda. These platforms allow you to upload, edit, and save PDF files directly from your web browser.

 

Before committing to a new software, I recommend checking their features and user reviews to ensure they meet your requirements. Additionally, make sure your computer meets the system requirements for the chosen software to avoid any performance issues.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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