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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎02-16-2024 11:50 AM

HP Recommended
Product: HP DeskJet 2755e All-in-One Printer
Operating System: Android 8.0 Oreo and older

I have tried for over 2 hours to scan 12 documents and fax them. Impossible. Using HP Smart and an HP 2755E printer. Do I use scan and then fax ? Why won't it scan all of the page when I have entire document selected? Totally confused. Non- intuitive and non user-friendly.. scanned 12 documents and it took 6 images. Why ?  Giving up. Have to drive 50 miles to take these documents.

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