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HP Recommended
Microsoft Windows 10 (32-bit)

Hp envy 7640 says fax disabled contact administrator

1 REPLY 1
HP Recommended

@Mathew1605

 

Welcome to the HP support community.

 

I understand that fax is disabled, I am glad to assist you.

Please try the below steps to enable fax:

 

1. Access the "embedded web server" by typing the IP address of your printer into the address bar of your web browser.
2. The page will have the HP logo and should have the model number of your printer at the top. Below that there is a row of tabs. Click the settings tab at the far right.
3. On the left sidebar, there is a section labeled "Security." Click on the Administrator settings link under that section.
4. You might get a redirect warning. If you get a page saying that the security certificate is not trusted then proceed anyway.
5. Under the Administrator Settings, check the "Enabled" box next to Fax. Then, click the "Apply" box at the bottom right corner of the page.
6. Then, restart your printer.

 

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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