Hp scanner is not working and bluetooth

[Kalp24-08_wagh]

Pls resolve issue printer scanner not working and bluetooth 

[Max3Aj]

@Kalp24-08_wagh, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're facing issues with your HP printer, scanner, and Bluetooth not working. Let's go through a few steps to help resolve this.

Fix Printer & Scanner Issues

Restart Devices

• Power off your printer and computer.
• Unplug the printer from power for 60 seconds, then plug it back in and turn it on.

Check Printer Connection

• If using USB, ensure the cable is securely connected.
• If using Wi-Fi, make sure the printer is connected to the same network as your PC.
• You can print a Wireless Network Test Report from the printer's control panel to verify connection.

Reinstall Printer Drivers

• Go to Official HP® Support
• Enter your printer model and download the Full Feature Software and Drivers.
• Uninstall the old driver from Control Panel > Programs, then install the new one.

Scanner Not Working

• After reinstalling the full driver package, try scanning using:
  • HP Smart App/HP App: HP Smart
  • Windows Fax and Scan (built-in app)
  • HP Scan (included in full driver package)

Fix Bluetooth Issues

Check Bluetooth is Enabled

• On Windows, go to Settings > Bluetooth & Devices and ensure Bluetooth is turned on.

Update Bluetooth Drivers

• Open Device Manager → Expand Bluetooth → Right-click your adapter → Select Update Driver.

Run Bluetooth Troubleshooter

• Go to Settings > System > Troubleshoot > Other troubleshooters → Run Bluetooth troubleshooter.

Final Steps

• After completing all steps, restart your PC and printer.
• Try printing, scanning, and using Bluetooth again.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support