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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Why can’t I just scan something without being online ? I also have an E  3 amber lights and the Bluetooth is connected. I’m just trying to scan without having to go through bs just to make a copy. 

1 REPLY 1
HP Recommended

@JustGia 

 

Welcome to the HP Community Forum.

 


@JustGia wrote:

1) Why can’t I just scan something without being online ?

2)  I also have an E  3 amber lights and the Bluetooth is connected.

I’m just trying to scan without having to go through <trouble>just to make a copy. 


 

1)  If you are running a compatible Operating System,

Install the Full Feature Software -

Printer software supports print and scan.

Depending on the Operating System, installing the printer software provides a foundation for installing and using other print / scan programs and applications.

 

Example - Install Printer Software

HP DeskJet 2700 series printer : Download Offline Copy of Software and Install on Win 10 computer

 

As long as you are not making use Save to Email or other services that require an account access, the printer software does not require that you sign in.

 

If you cannot (do not want to) have the printer on the normal network ("online"), consider using Wi-Fi Direct as described in the  User Guide - DeskJet 2700 Series  Page 23

 

Note the explanation on Page 20 regarding Bluetooth (USA).

Partial excerpt:

If you are using an iOS or Android mobile device, make sure that Bluetooth is turned on. (HP Smart uses Bluetooth to make the setup process faster and easier on iOS and Android mobile devices.)
NOTE:
HP Smart uses Bluetooth for printer setup only. Printing using Bluetooth is not supported.

 

 

2)   E3 indicates a paper jam error.

 

Reference:  HP DeskJet 2700, 4100, 4800 Printers - Blinking Lights

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

 

References / Resources

 

How to Scan – HP Document

HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet 2700 All-in-One Printer series 

 

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People who own, use, and support HP devices.

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Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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