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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 4
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Solved!

I am getting sporadic upside down scan from multiple page scanning of my new 4100 series printer

HP Recommended

While doing multiple page scanning  or sometimes for copying I am getting up side down copy or scan  in  my newly bought printer HP 4120 all in one printer . Below is the firmware showing in hp print app.  Firm ware version :  TOP1FN2028CR , BUILD DATE 2020- 07-08

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Message 2 of 4
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HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can you change the orientation settings to "Off" under HP Smart.

 

This resource (example) will show you how it's done:

https://www.youtube.com/watch?v=Uz7Rz8C8fH8

 

These useful tips will be good help for use with the printer model:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!



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HP Recommended

Thank you! problem solved ! 

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HP Recommended

Hi @Debopam07 ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!



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