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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎09-01-2022 11:01 AM

HP Recommended
Product: HP OfficeJet Pro 6968 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I previously had a link on my homepage that when opened, a window allowing me to wirelessly scan two-sided copies.  I have not done this in a long time and now the link to do that is no longer there.   Is there a download that will give me back that capability?  I have large documents that I need to scan and save for email faxing.  TU

Category:
1 REPLY 1

‎09-01-2022 11:25 AM

HP Recommended

Hi,

the printer does not support automatic two-sided scanning and never offered any such for the specific printer model, only the 6970 printer offer such capability for the 6900 series.

 

You may manually scan both sides from the HP Scan software on your computer, click More > and change the Page Sides value, then when the first side completes you will be prompt to reload the other side and the software will re-arrange the scanned pages, if you do not have the HP Scan software install the Full Feature Software for your printer:

https://ftp.hp.com/pub/softlib/software13/printers/oj6960/Full_Webpack-40.16.1234_1-OJ6960_Full_Webp...

 

Regards,

Shlomi



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