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HP Recommended
Microsoft Windows 10 (64-bit)

I have an HP Officejet pro 8025e. I am trying to send a fax, but I need to scan 2 sided and do not know how to get my  printer/scanner/fax to do it. Can someone help me?

1 REPLY 1
HP Recommended

@fivefingerdeath 

 

Welcome to the HP Community --

 

The printers in this series do not support automatic 2-sided scanning using the ADF (Automatic Document Feeder).

Scan TypeFlatbed, 1-sided ADF

 

From the HP Store >

https://www.hp.com/us-en/shop/pdp/hp-officejet-pro-8025e-all-in-one-printer#techSpecs

DragonFur_0-1711647178346.png

 

What to do?

 

Install the Full Feature Software,

HP Scan can assist scanning the papers in - scan all the pages on the first side, flip, scan the second sides -- the software automatically sorts the pages for saving the content to your computer.

 

Page Sides = 2-sided (manual)

 

Example - HP Scan - Menu - Options > More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

Next,

Fax the saved file from the computer as described in the printer's user manual.

 

 

Details / References

 

===================================================

Full Feature Software / Full Driver printer software

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP OfficeJet Pro 8020 All-in-One EasyStart Printer Setup Software – Offline Use Only 

 

If asked, opt for the Full Driver to be installed.

 

After the software is installed, Restart the computer and sign in. 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

The installation of the full driver generally adds at least one, possibly two shortcuts to the Desktop.

 

 

 Note Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

 

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_10Programs_and_Features_Printer_Desktop_Icons_10

 

Scan > Save > Fax

 

If you scan the papers (1 side then the other) and save the scanned content to your computer, you can then fax from the computer without using the printer ADF to send the fax.

 

User Guide 

Pages 74-75

 

 

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

HP OfficeJet Pro 8025e All-in-One Printer

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.