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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-19-2025 04:28 PM

HP Recommended

Can not print everything

Category:
1 REPLY 1

‎02-23-2025 11:58 AM

HP Recommended

Hi @Suzy2007,

 

Welcome to the HP Support Community! We're thrilled to have you on board! 

 

To help us get started on resolving your issue, could you please let us know the model name of the device you're using, and any sensitive information like your HP unit's serial number or product number share it via private message! 

 

 

Need help finding your product number? No worries! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

 

 

Now, let's dive into the issue! Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

 

We're all ears! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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