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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
abos
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I cannot scan

HP Recommended
hp deskjet 3720
Microsoft Windows 10 IOT

I have 2 issues with my hp  deskjet 3720 printer.

1. I cannot scan documents because there is a message on the screen which says that I cannot scan documents. I have tried the print and scan  doctor programme but it doesn't work.

2. The second problem is that it doesn't print PDF documents even when I select "print to PDF" ON WINDOWS 10.

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Repairatrooper
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Your second question is confusing. Print to PDF is a print function that allows you to create a PDF from a JPEG or Word document, not for printing an existing PDF.  This normally would not be a function of the printer but a 3rd party program like CutePDF which creates a driver that looks just like a print driver but when you print using that driver it asks for a file name and a location.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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