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I do not have wifi. I've been able to hotspot from my phone to laptop and then ethernet cable to printer. However, now it will not photocopy and spits out a message that it cannot print until connected to internet.

3 REPLIES 3
HP Recommended

Hi @MTThatAttic,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with connecting your printer to the network.

As you do not have a wifi router, you can connect your printer using HP wifi direct feature.

 

To assist you further on how to connect devices to your printer using wifi direct, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- May I know which application you are using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

-It's an HP LaserJet MFP M139w

-I had tried to hotspot from my android phone to the printer with out success but was able to hotspot to my HP laptop and then print from laptop via ethernet cable. I was also able to photocopy. It recently printed out a message saying soon I wouldn't be able to print unless I reconnect to wifi. I was photocopying some pages and then it stopped working and printed out a message that it "cannot print until it is connected to the internet."

-It was working fine until yesterday 

-4 months ago I moved and no longer have wifi internet service 

 

HP Recommended

Hi @MTThatAttic,

 

Thank you for sharing the above information.

Please follow the steps below to connect your printer to the network again.

 

1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.

 

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

 

3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

 

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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