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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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I get a scan error " to use this feature the printer must be connected to the network."

HP Recommended
Office Jet Pro 9018
Microsoft Windows 10 (64-bit)

Office Jet Pro 9018. I get an error message" To use this feature the printer must be connected to the network." The printer is

connected by USB cable & prints ok.

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Which scan software are you using?


For example

It is true that some of the scan applications and / or software available for Windows 10 do require the printer to be on the network.


Most domestic scanning operations that require a "network connection" are satisfied with a Wired Ethernet, standard Wireless, or Wi-Fi Direct (wireless between printer and computer - no router).


Scan-to-Email requires the printer be able to run Web Services and connect the printer to the HP Cloud services (on the Internet).  Scan-to-Email also requires one or another type of email client / mail service connection to your email address.


Scan-to-Network folder, where supported, requires a number of settings and permissions and always come method of accessing the destination.




 How to Scan (Windows)



Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9018 All-in-One Printer 


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