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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-18-2021 02:17 PM

HP Recommended
Product: Office jet PRO 8035
Operating System: iOS

When I scan a photo it does not scan to fill the entire page it only fits a small section of the page.  Can I adjust that in any way?  Regular document scan perfectly.  

 

Any input is appreciated.

Category:
3 REPLIES 3

‎03-21-2021 08:11 AM

HP Recommended

@FMFE

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Does it happen while scanning the photo from the feeder?
  • Are you scanning from printer scanner bed or from computer?

While you respond to that, let's try these steps: https://support.hp.com/us-en/document/ish_2275901-2074064-16 Scan with an HP printer (Android, iOS)
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎03-24-2021 09:01 PM

HP Recommended

I am scanning from the scanner bed and the scan only fill the upper corner of the pdf.

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‎03-25-2021 11:09 AM

HP Recommended

@FMFE

Thank you for posting back. 

 

To make scan quality edits: Tap the edit icon  to adjust colors, apply filters, crop, and add text.

And, also I would request touch on edit options and share the image with options. 

 

Keep me posted! 

ECHO_LAKE
I am an HP Employee

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