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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
FMFE
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I have an HP 8035

HP Recommended
Office jet PRO 8035
iOS

When I scan a photo it does not scan to fill the entire page it only fits a small section of the page.  Can I adjust that in any way?  Regular document scan perfectly.  

 

Any input is appreciated.

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Echo_Lake
HP Support Agent
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@FMFE

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Does it happen while scanning the photo from the feeder?
  • Are you scanning from printer scanner bed or from computer?

While you respond to that, let's try these steps: https://support.hp.com/us-en/document/ish_2275901-2074064-16 Scan with an HP printer (Android, iOS)
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
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FMFE
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I am scanning from the scanner bed and the scan only fill the upper corner of the pdf.

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Echo_Lake
HP Support Agent
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@FMFE

Thank you for posting back. 

 

To make scan quality edits: Tap the edit icon  to adjust colors, apply filters, crop, and add text.

And, also I would request touch on edit options and share the image with options. 

 

Keep me posted! 

ECHO_LAKE
I am an HP Employee

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