I have an hpofficejetpro 8028e and I would like to scan documents to view as pdf, how do I do this

[LRB68046]

I have an hpofficejetpro 8028e and I would like to scan documents to view as pdf, how do I do this

[Dragon-Fur]

@LRB68046 

Welcome to the HP English Community --

The specifics of what you can do and how you do that are related to the device you are using - computer, tablet, phone.

AND

Add the Operating System / version that dictates the application(s), software, and tools that are available.

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

HP Smart Advance > HP+ and eligible non-HP+ printers

 HP printers - Using advanced scanning features (HP Smart app)

 Advanced Scan for the HP Smart app provides automated scan quality features, specialized scan job types (presets), and text conversion tools.

And

 HP printers - Cannot find the advanced features in the HP Smart app

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Message Content References

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The printer supports single side scanning.

2-sided (manual) scanning is supported in Windows

Install the Full Feature Software / full driver printer software -

Use HP Scan -

Select Page Sides = "2-sided (Manual)"

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP OfficeJet Pro 8020 All-in-One EasyStart Printer Setup Software – Offline Use Only 

If / When asked, opt for the Full Driver / Full Software to be installed.

After the software is installed, Restart the computer and sign in. 

9025_HP_Scan_Menu_PDF_More_Destination_9

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Margins

DeskJet printers, including this model, typically require a larger margin along the bottom edge.

If you rotate the print, the larger margin moves to the side.

Borderless Printing

No

Print Margin Bottom (A4)	12.7 mm
Print Margin Left (A4)	3 mm
Print Margin Right (A4)	3 mm
Print Margin Top (A4)	3 mm

There is no software, firmware, or alignment that changes the larger margin requirement.

The solution to "chopped off" is to keep all data inside of 1/2 inch / 12.7mm on the bottom edge. 

This limitation includes all text, images, page numbers, footer information, cells, tables, lines, other notations, and all file types, too.

Create your original document with 12.7mm ( 1/2 inch ) margins.

Alternatively, and where it will work for you, Print the content as "Fit", "Shrink to Fit", or a percentage of 100% that will capture all the content on the page.

Product Specifications for the HP OfficeJet Pro 8028e All-in-One Printer (1K7K7A)

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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 Enter the device type and model name of your HP product

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OR

HP OfficeJet Pro 8028e All-in-One Printer  

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