this office jet 3830 comes with fax - but since 9/2019 i purchased it, the fax has not function and I spend hundreds of hours with HP technicians all the way to their senior supervisors . The supervisor said they are committed to get problem solved for me and I can call anytime for the same issue. i just fax 2 pages out, no one can received them. I just called Hp, they said my warranty expired after one year, and since the supervisor didn't gave me a case number but said just call. they blocked me to talk to a technician now? and I an retiree, without talk to a live person, i don't know how to function ? YenHwa
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".