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- HP Community
- Printers
- Scanning, Faxing, and Copying
- I have error code OXB8000508.

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06-17-2018 06:31 AM - edited 06-17-2018 06:37 AM
I have an error code OXB8000508. All of the lights are flashing. When I turn the printer off and turn it back on the error code is gone & the printer works OK.
06-18-2018 03:55 PM
Thank you for posting on HP Forums,
Flower_Bud is at your service.
As I understand, your printer is giving an error message and lights are flashing,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
When was the last time it worked fine?
Were there any hardware/software changes made?
Are you able to move the carriage?
Let's try these steps to resolve the issue:
Reset the printer:
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle.
Firmware Update: Follow steps from the link: https://hp.care/2rwXUxq
If the issue still persists, please perform a reset:
I'm sending out a Private message with the reset instructions,
Please check your Private message icon on the upper right corner of your HP Forums profile
Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://hp.care/2D8O0Ev