I installed the HP drivers for my Envy Inspire 7900 series printer but it won’t let me scan?

[Jpilot]

I downloaded the HP drivers off the HP if id the 123hp.com/setup website but my Envy Inspire 7900 series printer will not scan to my IPad, there doesn’t seem to be an Icon button? can someone help me with this?

[A_Gayathri]

Hi @Jpilot ,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Certainly! If you're having trouble scanning from your HP Envy Inspire 7900 series printer to your iPad, there are a few troubleshooting steps you can follow:

Check Connection:

• Ensure that both your printer and iPad are connected to the same Wi-Fi network.
• Make sure that the printer is powered on and ready.
• Restart both your printer and iPad.

Update Firmware:

• Check if there's a firmware update available for your printer on the HP website. Sometimes, updates can improve compatibility and functionality.

HP Smart App:

• Download and install the HP Smart app from the App Store on your iPad.
• Open the app and add your printer to the app.

Use HP Smart App for Scanning:

• Open the HP Smart app on your iPad.
• Tap on "Scan" in the app.
• Follow the on-screen instructions to complete the scanning process.

Check for Dedicated Scan App:

• Some printers may have a dedicated scanning app. Check if your printer has a specific scanning app available for download on the App Store.

Reinstall the HP Smart App:

• Delete the HP Smart app from your iPad.
• Reinstall the app from the App Store.
• Add your printer to the app and try scanning again.

HP Printer Software on Computer:

• If you have a computer connected to the same network as your printer, make sure you have the HP printer software installed on the computer.
• Use the computer as an intermediary for scanning and transfer the scanned documents to your iPad.

Check for Printer Icon:

• Open the HP Smart app on your iPad.
• Look for a printer icon or a scan option within the app.
• Follow the on-screen instructions for scanning.

I hope this helps. 

Take care and have a good day.

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