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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Hello I'm trying to see if my fax is working on my HP Officejet 3830 printer. Should my fax papers start pulling into the machine before my contact answers? Or will they pull in after my contact answers? Currently my contact isn't answering so the fax papers aren't pulling into the machine. Is this normal?

1 REPLY 1
HP Recommended

This is normal, when the connection is established with receiving fax machine then the sending fax machine starts to feed the original for faxing.




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