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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I need to scan using  HP 2755e

1 REPLY 1
HP Recommended

Scanning requires the full feature package.

https://ftp.hp.com/pub/softlib/software13/printers/DJ2700/HPEasyStart-13.6.5-DJ2700_51_4_4865_1_Webp...

 

I found it here a long with a firmware update but you might want to read the fine print on the update.


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